MAD Typing and Consulting (MADTC)
Virtual Assistant | Professional Administrative Assistance | Madison, WI
Don't see a service you need assistance with listed in this section? Please ask!
Don't see a service you need assistance with listed in this section? Please ask!
Don't see a service you need assistance with listed in this section? Please ask!
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When you contact MAD Typing and Consulting, we’ll listen to your needs, describe how our services work and decide if working together will help you achieve your goals.
Next, we’ll e-mail you a New Client Information Worksheet for you to complete. This worksheet asks for basic information, like contact and company information, and provides a space to describe the services you need.
From the information gleaned in this worksheet, MAD Typing and Consulting will create an Independent Contractor Agreement (ICA) and send that to you via e-mail for your perusal and signature. The contract is sent via EchoSign, which allows for an electronic signature and distributes executed copies to both parties.
Once the ICA is in place, work can begin. Information can be sent to MAD Typing and Consulting via e-mail, fax, snail mail or courier service. Completed projects are delivered via e-mail and any hardcopy material is then returned to you via snail mail.
MAD Typing and Consulting offers three ways to pay.
Hourly
The hourly option is perfect if you only need our services one time.
Blocks of Time
By purchasing a block of time, you book our services by making a one-time payment. The time reserved can be used whenever you like. Based on the amount of time reserved, you will receive a discount off the hourly rate. For instance, if you book a 5-hour block of time, you will receive a 5% discount off our hourly rate; for an 8-hour block of time, you will receive an 8% discount off the hourly rate, and so on. Blocks of time can be reserved up to 15 hours (in one-hour increments) and are nonrefundable.
Retainer
Retainer clients receive the same percentage discounts as those who purchase blocks of time. However, retainer services are ongoing and billed monthly on the last business day of each month. Retainer clients can book our services up to 30 hours a month (in one-hour increments) and, therefore, receive up to a 30% discount off the hourly rate. Retainer fees are nonrefundable and do not roll over from month to month.
Services are billed in 6-minute increments (minimum 6-minutes). Time is rounded off to the nearest increment.
All of the principles inside these e-books are timeless, and I look forward to helping you be successful too! Best wishes with all your future endeavors! ~ Melanie O'Kane, Author

How to Become a Successful Virtual Assistant
© Melanie O'Kane. All Rights Reserved.
PDF E-book, 55 pp.; $14.95; Immediate Download
View the Table of Contents (PDF)
More information & reader testimonials ...
Virtual Assistant Professional Development: How to Establish Your Fees
© Melanie O'Kane. All Rights Reserved.
PDF E-book, 50 pp.; $14.95; Immediate Download
View the Table of Contents (PDF)
More information & reader testimonials ...